Our Commitment to You
At SimpleTel Solutions, we believe in putting our clients first. Our core values revolve around delivering exceptional customer service and achieving the highest levels of client satisfaction. With over 20 years of experience and a network of more than 130 partners and suppliers, we have witnessed firsthand the lack of care and support from many service providers. This drives us to be different, ensuring every interaction with our clients is rooted in understanding, responsiveness, and genuine care.
Our customer-centric approach means that we tailor our solutions to meet the unique needs of each client, whether you’re a small business or a large enterprise. We offer rapid 4-hour response times and significant cost savings, with our clients experiencing an average 30% reduction in telecom and IT expenses. At SimpleTel Solutions, we are not just about providing services; we are about building lasting relationships and delivering value. We are committed to being the partner you can trust to help your business thrive, every step of the way.
25%
saved on average
on their telecom and IT expenses within the first year of partnering with us.
95%
client satisfaction rate
reflecting our commitment to exceptional service and customized solutions.
24/7
support team, based in Canada
resolves 90% of client issues within the first hour of contact.